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| Regina Ressler | Al Felipe | Pam Howard |
In a report released this week, the National Transportation Safety Board (NTSB) cited high winds as the probable cause for the crash of Continental Flight 1404 at Denver International Airport on December 20, 2008. The NTSB also credited the IAM-represented Flight Attendants for the successful evacuation of all 110 passengers and crew from the burning aircraft.
“This accident was nothing short of a holiday miracle,” said NTSB chair Deborah Hersman at the Washington, D.C. meeting held to announce the results of the board’s investigation. Hersman called the actions of the Flight Attendants on Flight 1404 “a shining example of the things that went right that evening.”
The scene inside the aircraft was described in vivid detail in a Denver Post article published immediately following the accident. “Windows were melting and popping. Passengers were screaming, ‘we're gonna burn’ and ‘it’s gonna explode,” said Continental pilot Richard Lowe, who commended the cabin crew for taking command of the situation.
Despite injuries sustained in the crash, the three IAM Flight Attendants, Pam Howard, Al Felipe and Regina Ressler, calmed panicked passengers and directed the evacuation through exits that were not engulfed in flames.
The three Flight Attendants, who are members of Local 2339H in Houston, TX, were honored at the 2009 IAM Transportation Conference in New York with the first IAM Joint Air Transport Safety Committee Excellence in Safety Award.






Wed. July 28, 2010
I am truely proud an blessed to have three of the most outstanding IAM & AW members as my co-workers. Pam, Regina and Al, I have personally had to honor to interact with and hear their stories. They are truely blessed! They without reservation, saved everyones lives, no casulty\'s, without thought, just actions. They are a shining example to me and represent THAT ALL THINGS ARE POSSILE. It is with honor I give you a FIVE STAR SALUTEE to wear with pride, dignity, and all of our respect. Attending the FLIGHT ATTNDANT GALA IN YOUR HONOR was just that, an honor! Cherrie Hildreth Continental Airlines Flight Attendant Founder FMLA COMMITTEE/ LL2339HThu. July 15, 2010
The well-trained Union workers who saved so many lives that day exemplify the pride and professionalism of all workers who unite together for fair treatment, decent wages and safe working conditions. I am proud of my Union Sisters and Brother who turned a possible tragedy into a holiday gift for all the families of the passengers. IAM&AW LL282 (retired); IWW Tacoma.