Nearly 7,000 IAM-represented Southwest Airlines customer service and reservations agents officially ratified an industry leading contract after two years of negotiations.
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“The employees we’re honored to represent and the employees who represent the management side who we’re honored to work with conclude once again what this relationship is all about,” said IAM International President Tom Buffenbarger. “It’s a partnership.”
The IAM Negotiating Committee continued the decades-old partnership working through the collective bargaining process and both sides signed off on a four-year deal that includes pay increases and bonus opportunities while preserving benefits.