How to File Claims, and More Questions and Answers from Aetna (November 2008)

Despite an increase in the time limit for filing a claim under the Aetna Supplemental Sickness benefit (Policy R-5000) from 20 days to 60 days, TCU continues to receive reports of claims being denied due to late filing, as well as complaints over the delayed payment of benefits. To assist members who become eligible for the Supplemental Sickness Benefit, here are updated Questions and Answers about filing or appealing claims.


Updated November 21, 2008; Posted October 28, 2008