IAM Welcomes Southwest SOS Employees Into Union

The International Association of Machinists and Aerospace Workers (IAM) recently welcomed Southwest Airlines Source of Support (SOS) employees into the union after a majority of the work group signed authorization cards to join the IAM.

The IAM filed with the National Mediation Board (NMB) to accrete (recognize) the group as part of the already unionized 5000-plus Southwest Passenger Service Employee (PSE) class and craft of employees. PSEs process passengers at the airport and handle customer reservations. SOS representatives provide support to PSEs with customer reservation issues and provide specialized services to other groups.

The NMB agreed with the IAM’s position and accreted the SOS employees as part of the PSE group.

“On behalf of IAM District 142 and the entire IAM family, I would like to welcome the SOS group into our union family,” said IAM District 142 President Dave Supplee.

Approximately 100 SOS representatives are based at Southwest Airlines Headquarters in Dallas, Texas.

IAM District 142 will begin establishing contract terms for newly represented group.