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Broadspire, Inc. is now administering the Supplemental Sickness Benefit Plan (R-5000) which is negotiated by the TCU Carmen Division on behalf of Carmen members working for the railroads covered by the National Agreement. The plan was previously administered by Unum Provident Insurance Company. Broadspire, Inc. will administer the benefits according to the current contract; there have been no changes in the negotiated level of benefits. One important administrative change, however, is that instead of benefit payments being issued every 30 days, once benefit entitlement is established, Broadspire will issue payments to members on a bi-weekly basis for the same time period covered by the Railroad Retirement Board for sickness benefits. Broadspire will maintain a direct link to the Railroad Retirement Board, which should eliminate supplemental sickness payments from being delayed or withheld due to waiting for RRB entitlement status. Members have the capability of filing claims by phone, internet or mail. Live call center agents are available Monday through Friday from 8:00 am to 8:00 pm (est), 1-800-205-7651. Broadspire, Inc., is based in Plantation, Florida and can be reached at: Broadspire Services, Inc. TCU is working with the railroads to ensure that the transition from UnumProvident to Broadspire will be smooth. During the transition period, the following will take place:
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Changes for the Carmen Supplemental Sickness Benefit Plan