TO ALL TCU UNION REPRESENTATIVES

File: 583-2-32

Subject: Union Privilege Programs Update

October 3, 2001

TO ALL TCU UNION REPRESENTATIVES

Dear Sisters and Brothers:

In an attempt to ease some of the stress and anxiety experienced by union members and their families directly impacted by the recent terrorist attacks, Union Privilege has made special arrangements with program vendors to help in a time of need (Click here to read the Press Release). Although the type of assistance varies among the vendors, assistance may include skip payment options, payment extensions, late payment fee waivers and other special arrangements.

Full details (Click Here) concerning the arrangements with the Union Privilege Credit Card, Loan Program (Interest Free Disaster Relief Loans), Layoff Helpline (Layoff Helpline for Credit Card and Loan Holders), Mortgage and Real Estate Program, Life and Accidental Death Insurance Program, Education Loan Program and Car Rental Program, are described in the attached September 14, 2001 notification from Union Privilege’s President Leslie Tolf.

The attached should be used as a resource tool in providing assistance to TCU members and their families in Connecticut, District of Columbia, Maryland, Massachusetts, New Jersey, New York, Rhode Island, and Virginia.